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  • 00:00

    [MUSIC PLAYING][An Introduction to the Qualitative InterviewingSeries]

  • 00:10

    KATY WHEELER: Hi, everyone.My name is Dr. Katy Wheeler.And I am a Senior Lecturer in Sociologyat the University of Essex.

  • 00:17

    BETHANY MORGAN-BRETT: My name's Bethany Morgan-Brett.And I'm a Lecturer in Psychosocial Studiesat the University of Essex.And together, we will be recordinga series of teaching interviews about qualitative interviewing.

  • 00:30

    KATY WHEELER: Bethany and I have taught a summer schoolon interviewing for seven years.And between us, we have around 25 years of qualitativeinterviewing experience.We have quite different approachesto qualitative interviewing which wethink complements each other.But to give you a sense of that, we'regoing to tell you a bit about our interviewing experiencesand histories.

  • 00:53

    KATY WHEELER [continued]: I started my qualitative interviewing journey fresh outof my undergraduate degree and was sent offwith an interview guide to interview representativesfrom environmental NGOs in Brussels.Now with no training in qualitative interviewing,I soon realized that I was not doing a great job.I was too focused on my interview guideand was just not getting the level of detail that I wanted.

  • 01:17

    KATY WHEELER [continued]: I came back from this interviewing experience,and I wanted to learn more about how to interview effectively.I took several courses in interviewing,and then I started doing research for my PhD.I conducted interviews with lots of different people,from experts to household interviewees,and across many projects, covering topicslike coffee production, fair trade consumption,obesity intervention, social policy and citizens advicebureau, environmental education, and waste management in the UKand Sweden.

  • 01:52

    KATY WHEELER [continued]: I have developed research myself,and I have been commissioned to conduct researchby various organizations.Now, what I think I have learnt is that to be a goodqualitative interviewer you need to practice a lot.Yes, planning and preparation is key,but the best advice I have to anyone starting outto do interviews is to go and do several interviewsand then thoroughly reflect on that experience.

  • 02:20

    KATY WHEELER [continued]: Ask yourself what went well and less welland really try to take on board your own reflectionsin the next interview that you conduct.

  • 02:29

    BETHANY MORGAN-BRETT: My first experience of interviewingwas for my undergraduate dissertation, whereI interviewed a small group of Nepalese migrant workersabout what constitutes good manners in their culture.These interviews though were not very successfulas you'll find out in these videos that we're creating.

  • 02:50

    BETHANY MORGAN-BRETT [continued]: However, I did learn a huge number of lessonsabout what not to do when interviewing.My next experience of interviewingwas when I worked on a large research projectinterviewing substance misusers and drug support charitiesand agencies across Essex.I interviewed over 70 people in a six month period,from homeless people to the police, local authorities,and drug and alcohol misusers.

  • 03:19

    BETHANY MORGAN-BRETT [continued]: Now, this project was invaluable for honing my skillsas an interviewer.Later, my masters and my PhD focusedon the experience of aging during the midlife periodof the life course.And these were highly sensitive interviews.I used the psychosocial approach whichexplored the emotional dynamics of the interviewto get beyond the unconscious emotional defensesthat some people employed when talking about difficult topics.

  • 03:48

    BETHANY MORGAN-BRETT [continued]: More recently, I've conducted researchin care homes interviewing older people who also oftenhave accompanying disabilities such as visual, hearing,or cognitive impairments.And these interviews have set new challenges,and I've learned really valuable new lessonson how to do research with vulnerable populations.I also work part-time as a child therapistwhich involves a particular skill whenasking sensitive questions.

  • 04:14

    BETHANY MORGAN-BRETT [continued]: I'm particularly interested in the overlapin the way that a therapist and how an interviewer askeddifficult questions.What tools can they use to uncover emotions and getto the heart of an issue if a participant or a patientis emotionally defended against it?

  • 04:31

    KATY WHEELER: In this series of videos,we will be talking to you about what an in-depth interview is,what style of interview might be right for your project,the key stages in developing an interview guide,how to ask good interview questions, howto recruit participants, and thendealing with participants emotions.

  • 04:52

    KATY WHEELER [continued]: We'll also be covering some creative approachesto interviewing, and we'll finishwith our top 10 tips for a successful qualitativeinterview.[FURTHER READING][MUSIC PLAYING]

Video Info

Series Name: How to Do Qualitative Interviewing

Episode: 1

Publisher: SAGE Publications Ltd.

Publication Year: 2021

Video Type:Tutorial

Methods: Qualitative interviewing, Researcher skills, Researcher development

Keywords: communication skills; interview techniques; personal experience; qualitative approaches; qualitative interview; qualitative research methods; vulnerable populations ... Show More

Segment Info

Segment Num.: 1

Persons Discussed:

Events Discussed:

Keywords:

Abstract

Dr. Katy Wheeler, PhD, Senior Lecturer in Sociology of Consumption, and Bethany Morgan Brett, Lecturer in Psychosocial Studies at the University of Essex, introduce themselves and share their respective but different approaches to qualitative interviewing.

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An Introduction to the Qualitative Interviewing Series

Dr. Katy Wheeler, PhD, Senior Lecturer in Sociology of Consumption, and Bethany Morgan Brett, Lecturer in Psychosocial Studies at the University of Essex, introduce themselves and share their respective but different approaches to qualitative interviewing.

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