- By: | Edited by: Paul Atkinson, Sara Delamont, Alexandru Cernat, Joseph W. Sakshaug & Richard A.Williams
- Publisher: SAGE Publications Ltd
- Publication year: 2019
- Online pub date:
- Discipline: Sociology
- Methods: Naturally occurring data, Conversation analysis, Social interaction
- Length: 10k+ Words
Conversation analysis (CA) is an approach to social research that investigates the sequential organisation of talk as a way of accessing participants’ understandings of, and collaborative means of organising, natural forms of social interaction. As a method, it has been widely applied not just to the analysis of conversation but to numerous other forms of interaction. A distinctive methodological feature is that CA gathers its data of naturally occurring interactions as they unfold in real time using video- or audio-recording technology. This entry introduces the intellectual foundations and basic principles of CA, discusses its approach to understanding turn-taking systems, outlines its approach to data collection and transcription, illustrates its analytical procedures, and discusses the application of CA to institutional interaction and other sociological topics.