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The z score is a standard score widely used in statistics. The normal distribution is one of the central requirements of statistical testing. Most statistical tests assume normal distribution in the sample data, as distribution of means is roughly normal and does not lead to major statistical errors. One important feature of normal distribution is that it uses raw scores derived from a sample. However, using raw scores does not enable researchers to conduct all types of statistical analyses. Raw scores only allow researchers to compare the scores within the same sample. Consider the following scenario: A communication researcher wants to compare communication accommodation between group members and examine whether it differs between individualistic and collectivistic cultures. The researcher collects data from two different samples. One sample includes individuals made up of American students and the other sample includes individuals who only have Chinese students. If the researcher wants to compare and contrast communication accommodation scores between two different samples (e.g., American and Chinese student samples), they need to transform the raw scores to standard scores. There are different types of standard scores, but this entry focuses specifically on z scores. It provides the definition of z scores and explains the formula to calculate z scores using a communication-related example. This entry also summarizes the general importance of z scores and provides examples to illustrate the function of z scores in communication research.

Definition

A z score is the deviation of a raw score from the mean and expressed in terms of standard deviation units. The mean of z scores is always 0 and the standard deviation is always 1. z scores above the mean have a positive value, whereas z scores below the mean have a negative value. z scores are interpreted using the z-distribution table, and most statistical textbooks include these tables for reference.

Calculation

The deviation score is the difference of any score (X) from the mean (M). When this deviation score is divided by the standard deviation (SD), z score of any raw score can be calculated. The following formula is used to calculate z scores (Z):

Z = X M S D

The following example illustrates the calculation of a z score of a raw score using a communication-related example. Suppose that a group of communication researchers measure the organizational identification of newcomers using an organizational identification scale. One newcomer scores 20 in the identification scale. The sample mean for this score is 25 and the standard deviation is 2. Using the z-score calculation formula, one can deduct the mean score of 25 from the individual’s score of 20 and divide it by the standard deviation of 2. The result represents the z score of this individual’s raw score on the organizational identification scale. Using this formula, communication researchers can transform raw scores into z scores manually, yet several statistical analysis packages have the function of z transformations for easier automated calculations.

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