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Scales, Forced Choice

Forced choice is a format for question responses that requires respondents to provide an answer (e.g., yes or no), forcing them to make judgments about each response option. The forced choice question format is often used in web-based and paper surveys in communication and media studies because it requires respondents to deeply process each question and response option. Consequently, it usually takes respondents a longer time to complete questions of this type in comparison to other question formats (e.g., check-all question format). A forced choice question does not offer respondents the response option of “not sure,” “inapplicable,” or “don’t know.” The response options in a forced choice question are presented in the form of an agree/disagree statement and can also require the respondents to select one of many statements that best describes their opinions or feelings. Common examples of this type of question generally pertain to topics such as household income, sex, and screening questions to determine eligibility of respondents’ participation in a survey. Forced choice is not to be confused with forced completion, which is a configuration of online surveys that may be used to force respondents to answer all questions.

This entry discusses why forced choice questions are an alternative to check-all-that-apply question formats, in addition to offering relevant examples. An overview of the advantages of forced choice questions is also provided in terms of both quality and interpretation. Finally, a discussion of the potential disadvantages of using questions of this type in surveys is also discussed.

Forced Choice as an Alternative to Check-All-That-Apply Question Format

The forced choice question format was proposed in 1982 by Seymour Sudman and Norman Bradburn, as an alternative to the check-all-that-apply format. A check-all-that-apply format asks respondents to answer a question by checking all the response options that they think apply to them. An example would be “Please indicate which of the following social networks you have used to communicate with your friends in the last week by checking all that apply.” A common issue with this type of question format is the tendency of respondents to select relevant items that appear early in the list of response items (i.e., primacy effect) to minimize processing effort. This primacy effect can be reduced with forced choice questions as respondents are forced to consider response options later in the list in order to choose one response item.

On the other hand, other respondents prefer avoiding actively thinking about questions and retrieving information in order to choose response items. This is common in questions perceived as difficult, burdensome, or of unfamiliar content or context. As a result, the use of forced choice questions was suggested to encourage respondents to improve the quality of their responses, as it requires increased cognitive processing. Researchers argue that force choice questions simulate interview format questions as respondents are expected to actively consider each response option, hence limiting the satisficing response behaviors of respondents.

An example of a forced choice question in a health communication study would

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