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New media is a broad term that emerged in the late 20th century and is generally used to identify communication using the Internet and social media. This represents a significant change, both in production and consumer use, from traditional media and is expected to be the main platform for research in the future. What sets this new media apart from traditional media is that it is more accessible by users, allows for more interactivity, and allows for creative participation and feedback. The new media is accessible by computers, laptops, tablets, smartphones, and smart televisions in a wide range of areas, including at home, at work, and while in transit. The key element of new media is that connection and conversation are created by the interest and efforts of participants. This stands in contrast to traditional media that are defined as being created by single producers in one form with the intention that they be passively consumed by audiences. New media use also varies in that the users have much more control of the media experience. They can select from print, audio, or visual elements, depending on their individual preferences, and can contribute to the media as well in their choice of print comments, audio selections, or video uploads. New media also includes nontraditional mediums of individual communication, including text messaging, blogs, video games, and online newspapers. All of these forms allow users to direct their own experiences by selecting what they read, hear, and see and by enabling them to actively contribute. The entry introduces new media and new media research, paying specific attention to the challenges that arise when attempting to study new media.

Defining New Media

New media are seen not as corporate-made products but as extensions of private and public selves, with media design and use varying according to the interests of the users. This means that new media does not include the traditional formats of broadcast television, feature films, magazines, books, and newspapers. These traditional formats are categorized as products that come from more hierarchical organizations: They are designed, edited and, once created, set in unchangeable forms with the intention of one-way travel from producer to consumer. There is no ability to change these media with user input.

An important characteristic of new media is that they are made using digital formats, with everything reducible to a series of ones and zeros that can be transmitted perfectly through time, space, and multiple transmission forms such as cable, telephone, or Wi-Fi. This allows for all print, sound, and visual elements to share a common construction that allows them to be compressed, manipulated, easily shared, and stored. This is a change from traditional media in that it allows for any element to be manipulated by the user. In addition, all media forms are widely available for users everywhere on home computers, laptops, tablets, and cell phones. A highly prominent example is Facebook, which exemplifies new media by being accessible on multiple platforms, such as computers and smartphones; it is available at all times and changes continually with newsfeeds and posts by users. Facebook also includes a full range of information in writing, video clips, pictures, and audio clips.

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