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Internet as Cultural Context

Use of the Internet as cultural context represents an ideal means of collecting meaningful data for qualitative, quantitative, and rhetorical study of a wide range of subjects, particularly when cultural context exists as a factor salient to research being conducted. The term context refers to a range of cultural, physical, geographic, temporal, historical, religious, aesthetic, and environmental settings within which an action or experience takes place. Context remains crucial not only for data collection, but also for data analysis, as context serves to place people, behaviors, and phenomenon within time and space, providing crucial clues for interpretation of experiences, motivations, stories, actions, and conversations.

Prior to the widespread availability of the Internet, the most common forms of data collection included face-to-face interviews, surveys, lab experiments, observational or participatory field research, and the collection of text from physically or digitally stored archival sources housed in libraries. These traditional approaches to data collection each involved inherent challenges and benefits. One of the primary challenges for those seeking to gather culturally meaningful data relates to access. For example, access to specific cultural groups or communities often becomes controlled by gatekeepers who restrict access to those deemed outsiders. Outside researchers remain unwelcome, even today, in some cultural contexts (e.g., members of historically exploited indigenous groups, or members of communities sharing a socially stigmatized perspective or goal are often reluctant to provide access to researchers outside the community). The use of the Internet as cultural context permits an alternate means of collecting data even when physical access to a culture or community is not possible. The remainder of this entry discusses practical considerations pertaining to use of the Internet in research where cultural context is essential to data collection, analysis, and interpretation.

Application Considerations

Widespread adoption of the Internet has facilitated a historically unprecedented level of global intercommunication amongst and between diverse cultural and special interest groups. This vast and ever-expanding repository of online textual and video content is a valuable resource for those seeking to gather contextually grounded, naturalistic data.

Researchers frequently seek to gather the most naturalistic data possible with respect to a topic of inquiry because naturalistic data preserves natural context (in comparison to laboratory experiments, which typically remain context-free by design). Because the mere physical presence of a researcher always and inevitably influences (to one degree or another) what is being observed, the ability to gather data which preexisted the researcher’s direct involvement remains one of the primary benefits of using the Internet for the purpose of data collection.

In many ways, the use of the Internet as a source of data shares similarities with the hermeneutical approach to research. Just as social scientists rely on archival documents, such as letters, autobiographies, and diaries, as a rich source of data, website content represents a contemporary archival data source which allows for within- and across-case analysis of data. Collecting data from the Internet remains particularly useful in conducting exploratory studies because of the vast array of narratives available online, where the sharing of lived experiences in narratives often provides researchers with an amazing window into the perspectives of a culture or community concerning phenomena central to research. Furthermore, while data collected through interviews often becomes subject to recollection error (participants asked to recall past experiences often struggle to accurately remember details), archived narratives shared online are often written soon after an event takes place when a person’s memory remains “fresh.”

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