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Document Analysis

Document analysis is a form of qualitative research that uses a systematic procedure to analyze documentary evidence and answer specific research questions. Similar to other methods of analysis in qualitative research, document analysis requires repeated review, examination, and interpretation of the data in order to gain meaning and empirical knowledge of the construct being studied. Document analysis can be conducted as a stand-alone study or as a component of a larger qualitative or mixed methods study, where it is often used to triangulate findings gathered from another data source (e.g., interview or focus group transcripts, observation, surveys). When used in triangulation, documents can corroborate or refute, elucidate, or expand on findings across other data sources, which helps to guard against bias. When used as a stand-alone study, it can answer questions about policy, past events, cultural context, organizations, activities, groups, and more. Document analysis is a viable independent research method and should not be considered merely as a supplement to other methods. This entry explores the method of using documents as data and describes the two primary types of data. It also explains how to identify document sources and select an appropriate sample of documents. Creating a system of document management is then discussed, followed by the process of data analysis and some limitations to document analysis.

Using Documents as Data

Documents of all types can be useful for the researcher in uncovering insights, developing theory, and gaining a greater understanding of the topic of study. However, it is important to remember that all documents exist within the context of their creation, meaning that the social, economic, political, and cultural influences of the time and place of their creation contribute to their representation of the construct being studied. Documents provide a record of our existence and our activities from the author’s point of view, and they may be published or unpublished, public or private, hard copy or electronic, textual or visual. There are many types of documents that can be used, which include both primary and secondary sources of data.

Types of Documents

There are numerous types of documents that researchers may use. Documents consist of words and images that have been created or recorded without the influence of the researcher and for a purpose other than the research study. Some examples of types of documents that can be used include policies and regulations, papers about the operation and history of an organization, reports, budgets, newsletters, meeting minutes and agendas, organizational charts, presentations, manuals/handbooks, book chapters, journal articles, white papers, brochures and pamphlets, advertisements, photos, letters/emails, diaries, newspaper articles, posters, event programs, webpages, and maps and charts. These documents may be sorted into two types of data: primary and secondary.

Primary Types of Data

Primary types of data are documents that provide a first-hand account of an event or occurrence, without interpretation or analysis. For example, the minutes from the board meetings of a nonprofit organization would be considered a primary source of data because a meeting member generated the document as a record of the meeting. Other examples of primary sources of data include, but are not limited to, personal letters or e-mails, photos, policies, newspaper articles, and advertisements. Primary sources may not be published and may require more extensive research and greater time to identify and retrieve them from personal, public, or historical archives.

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