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Culturally Responsive Evaluation

Culturally responsive evaluation (CRE) is an evaluation approach that places culture and the community of focus at the center of the evaluation, helps to support community empowerment, and has a goal of social justice. This entry explains the reasons for the development of CRE, describes its components, details the process used to conduct CRE and how it contributes to social change, and gives an example of CRE in practice.

Historically, culture has been viewed as “noise” in evaluation—a confounding variable and a subjective factor to be controlled for or discounted. Similarly, the context of an evaluand was considered but treated as separate or distinct. Often, evaluators and program developers indicated that a program was supposed to have the same results regardless of culture and context.

The development of policies and programs has been dominated by people who are not part of the culture and context where those programs have their impact and this disregard and/or ignorance has contributed to perpetuating injustices. Programs have been eliminated because evaluators did not perceive the need for them or were looking at outcomes that were not relevant for the group benefiting from the program. In other cases, context was not considered in decision making around allocation of resources. Some continue to receive programs that may respond to surface needs but fail to solve underlying problems.

CRE has contributed to the field’s recognition of the profound influence of culture and context on the evaluand and its intended beneficiaries. It not only considers context but also uses it as data to understand the evaluand and the participants and a compass to direct the program in ways that lead to justice for that community. Cultural context also provides a way to understand the evaluand that reveals how participants experience it and why. It then builds the understanding necessary to identify what justice would mean to and for that community.

CRE Components

There are four main components to CRE: (1) culture, (2) context, (3) responsiveness, and (4) a commitment to social justice.

Culture

Culture is the shared norms and underlying belief system of a group as manifested and guided by its values, rituals, practices, language, institutions, and artifacts. Culture creates and identifies meaning, delineates values and guides how they are turned into action, and shapes the practices and behaviors of a group. For example, one group may value individualism and another collectivism. These values may be applied through individualistic learning rituals or group-oriented education practices.

Culture influences our perception and, thus, how we perform. It also affects what we view as the perceived totality of options for our behavior. A person who values collectivism may benefit and do quite well in a group-oriented and community- focused program and a person who believes intelligence is inherent may see the first sign of difficulty in answering a challenging question in school as a lack of intelligence and, consequently, quit. Therefore, the program strategy may need to change depending on the cultural belief system. The evaluator must consider these dynamics to assist in achieving programmatic goals.

To help ensure cultural sensitivity, the community or beneficiaries of the evaluand are engaged from the start. The people are at the center of CRE. They are the experts in their own experience and belief system. They know what they value, what they need, what practices they engage in, and how best to address and respond to each factor.

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