Skip to main content icon/video/no-internet

An extensive portfolio of project work undertaken by the Tavistock Institute of Human Relations (London, UK) exemplifies action research as an integral methodology for understanding and contributing to change and development in a broad range of social systems. The Tavistock Institute of Human Relations was established as a registered charity in 1947 from a previous base as the Social Department of the Tavistock Clinic. Its explicit purpose was to study and encourage effective human relations under both normal and unusual circumstances. Members of the founding association cared deeply about how to use social science to find a way to help people cope with stresses and to thrive in a society emerging from the two World Wars.

Initially supported by a grant from the Rockefeller Foundation, Tavistock Institute staff became early pioneers in using action research as a way to rebuild or otherwise create renewed social infrastructure: with individuals and their families, in workplaces and communities and through governmental policies at local, regional, national and European levels. This entry summarizes some well-known action research projects from the Tavistock Institute's early decades, selected particularly because their dissemination sparked innovations around the world. This entry goes further to indicate action research during subsequent decades that tends to be lesser known, although of equal integrity given a different funding environment. These examples from the overall portfolio of work have the added advantage of illustrating how social scientists at the Tavistock Institute continue to approach action research.

The Socio-Psychological Perspective

The Tavistock Institute's socio-psychological approach was so labelled because an important shared enterprise at the time was to understand how people—usually without awareness—placed their psychological issues into the social situation in which they found themselves. Through action research, it was possible to study what was being enacted in the social situation, to hypothesize how that enactment might be related to unresolved psychological issues being experienced by the people and to craft social experiments and other system changes intended to clarify and resolve psychological issues. This angle was the mirror opposite of the approach of the Tavistock Institute's sister organization. Post–World War II, the Tavistock Clinic entered the new National Health Service as a psychoanalytically orientated mental health outpatient unit: Its strong innovation at the time was to discover, describe and work with ways in which the social situation contributed to psychological issues. Indeed, several founding members of the Tavistock Institute association maintained some involvement with the clinic as well. However, the interest in psychological issues as being enacted and reinforced in the total social situation resonated with the institute's increasingly diverse associates, comprising sociologists, political scientists, social anthropologists, operations researchers and social psychologists.

Combined with a nascent action research methodology that gathered data from many people within any one social situation, integrated teams of social scientists began to notice multiple and simultaneous influences on human behaviour. They used and taught each other how to use a wide range of concepts from depth psychology to social anthropology, to political science. Such an approach felt both grounded in the reality of the people whom they were trying to help, as well as pointing out unusual ways to change organizational aspects of the social situation in order to address the psychological. The institute found that a simultaneous socio-psychological approach enabled them to understand and contribute to development and change in a wide variety of situations. Here are three examples of influential action research projects with a predominately socio-psychological perspective.

...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles

Sage Recommends

We found other relevant content for you on other Sage platforms.

Loading