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There are many different ways in which the term phenomenology is understood in philosophy, the other humanities and arts, and social science. A short definition is that phenomenology is a general methodology that emphasizes studying empirical phenomena directly, as they are perceived by the senses. A key element of that definition involves the implicit critique of philosophical schools of thought that postulate some universal attributes that are considered essential and not immediately accessible to sight, hearing, taste, touch, or smell. The contemporary emphasis within social phenomenology is the attempt to comprehend or fully understand (verstehen) the everyday lived experience of ordinary people living relatively normal lives. Phenomenology is not primarily a method, yet it is important as a technique for interpretive case study research in many different ways and at many different levels, including the sociological approaches called ethnomethodology and conversation analysis.

Conceptual Overview and Discussion

Originally, phenomenology was primarily an epistemological viewpoint, but many thinkers have moved away from viewing it solely as a theory of knowledge. Much of the emphasis within phenomenology is the attempt to comprehend or fully “understand” (verstehen) the everyday lived experience of ordinary people who live relatively normal lives. Nevertheless, phenomenology is important for interpretive case study research in many different ways and at many different levels. To some extent, any qualitative research study that emphasizes detailed description can be said to be phenomenological in the broad sense of the term. Qualitative case study research is often considered phenomenological in the sense that it is concerned with very detailed descriptions (idiographic) and generalizations concerning those aspects of social reality that can be observed directly. The basic idea is that “seeing is believing.” To some extent, phenomenology is a qualitative empirical approach that attempts to go beyond simplistic British empiricism based on John Locke and David Hume. Sometimes a phenomenological approach to the single case is contrasted with other qualitative research strategies, such as symbolic interactionism. Ethnomethodology is often thought of as a kind of blend of phenomenological sociology, associated with Alfred Schutz, and symbolic interactionist sociology, first developed philosophically by George Herbert Mead. Mead did not coin the phrase symbolic interaction, but it is well recognized that the different versions of symbolic interactionism stem from Mead's philosophical views. To grasp the reason for multiple different meanings attached to the word phenomenology it is necessary to examine some aspects of the history of philosophy.

Ancient Philosophical Roots

For most of human history, the idea of phenomenology would not have been accepted. The word is rooted in Ancient Greek thinking, but it had a different meaning before the 18th century. It is often repeated that western European philosophy is a set of footnotes to the ideas enunciated by Socrates, Plato, Aristotle, and those of whom they were critical, particularly the Sophists. A limited group of Ancient Greek thinkers rejected popular theological assumptions. They looked for explanations of natural phenomena in the everyday world. The root of the word derives from the Greek phainomenon and logos and literally means “the systematic study of appearances.” However, the Ancient Greeks had a different perspective on appearances than we have had since the Enlightenment. Today, we make a sharp distinction between perception and reality in a way that the Ancient Greeks did not. They felt that we can grasp ultimate reality on the basis of appearances if we dig deep enough and fully understand the true nature of appearances.

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