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Ethnomethodology literally means the study of people's social, cultural, and worklives or, as Harold Garfinkel put it, “members of a local social scene.” In particular, ology means logic and ethno refers to people's culture. Ethnomethodology refers to the ways people create various identifiable actions, routines, or practices.

Over the years, the case study methodology has little by little affirmed its relevance in the social sciences and started to speak with a stronger and clearer voice. A striking feature of case study is its central emphasis on the object being studied. Case studies underscore situation-specific, concrete, practical, and context-dependent knowledge. Long ago, the Greek philosopher Aristotle emphasized the value of case knowledge and the importance and influence of cases and context in the understanding of human performance. The strength identified with the case study approach lies in capturing “realities” in great detail. The detail and particularities of the case can be recognized and depicted by ethnomethodology. Thus, ethnomethodology can be used as a mode of inquiry in doing case studies. In particular, in the ethnomethodological tradition contextually grounded case studies can be successfully generated. Ethnomethodology began to be recognized as a research approach when Garfinkel, influenced by Alfred Schutz and Edmund Husserl, published his book Studies in Ethnomethodology in 1967.

Conceptual Overview and Discussion

Ethnomethodology is characterized by its pursuit of experiential processes of human action verbalized through language. Driven by its epistemology and ontology about reality creation, the ethnomethodological perspective offers a way of conceptualizing the everyday work life. Drawing on such understanding, ethnomethodology emphasizes everyday life and the ways in which people cognize, make sense of, and verbalize their actions and make them accountable to others. Ethnomethodology places importance on people, their settings, their communicative acts, action-creation and action-taking.

Key Concepts

Attending to human interactions and practices, ethnomethodology is predominantly concerned with the empirical study of the way in which people cognize and make sense of their work life within their environments. Garfinkel referred to the ways in which people use their own methods and capabilities of cognizing and sensemaking as ethnomethods. Ethnomethods privilege using one's own skills and embodied competence, for example, in various situations that involve thinking and acting processes and that occur largely in interaction and conversation. There are three key concepts helpful in building case studies and using ethnomethodology: reflexivity, interaction, and language-in-use.

Reflexivity

Ethnomethodology takes an interest in reflexiv-ity, that is, in the reflective capacity of human actors. All actions are essentially reflexive, whether of those who are the object of the study or of those who are researching them. Ethnomethodology refers to human practices. It can more accurately be regarded as a way to reflect upon and uncover the context and the embeddedness of action. It also reflects on time and local historicity. Historicity embeds past experiences and local history of the moment and instantiates human interaction.

Interaction

In the ethnomethodological context, ordinary people's interactions are focal. Ethnomethodologists take an interest in the much routinized and deep structure of interaction. Focusing on human interaction as central, everyday life is seen as an accomplishment. That is done in the course of making sense, acting, followed by naturally occurring talk. The key to this insight relies on people's process of making sense of talk in conversation with others. Furthermore, achieving intelligibility in interaction with others relies on a reflexive and consensual understanding of action, indexicality, and reliance on use of language.

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