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Through employing the metaphor of “life as theater,” dramaturgical sociology is concerned with how certain understandings of reality are negotiated, maintained, sustained, and negated through human interaction. In dramaturgy, the microlevel interactions, the acts performed by various actors and actresses, are what constitute the human experience and create, rather than signify, the social order.

Conceptual Overview and Discussion

Because the task of dramaturgy is to understand social interactions, how people come to create meaning, and why people behave in certain ways, the relationship between dramaturgy and case study research is in congruence. Case study research utilizes theoretical understandings to make sense of a particular event, situation, or narrative under inquiry. Dramaturgy, as a theoretical lens, blends with case study research efficaciously if the researcher is seeking to understand human behavior through a social constructionist viewpoint. From this perspective it is argued that humans are not construed as objects on which outside structural forces act but as empowered beings who create meaning and direct their destiny through encounters. For the dramaturgist, the common or shared reality between or among people is reality.

The concepts of dramaturgy were first introduced by Erving Goffman in his foundational work The Presentation of Self in Everyday Life. According to Goffman, people perform in their relationships with others through a process of monitoring of words and deeds, trying to control the information about themselves through masking some aspects and emphasizing others. An understanding of identity as fluid, dynamic, and agentic, rather than predetermined, passive, and stable, is essential to a dramaturgical approach.

Goffman's understanding of the self stems from George Mead's work Mind, Self, and Society, in which the self actively intervenes in the world and is created through social interaction rather than composed of an abstract essence. Dramaturgy shifts to a more radical view of identity in which identity comprises a series of masks of underneath which lies no distinct, “real” permanent countenance.

Roles

The central focus of dramaturgy is on the encounter of people who utilize roles, scripts, stages, props, and costumes to influence their audience in an attempt to negotiate reality. The desire for ontological certainty as an existential aspect of the human condition fuels the process of negotiation whereby people seek to make sense of social reality. Particular understandings of social scenes become privileged or deprivileged over others as both actor and audience negotiate, assign meaning, and order reality. Goffman is clear that life itself cannot be reduced to theater. It is not simply theater, but it is like theater. The expressions, symbols, and aspects of drama illuminate the process of how realities and meanings come to be constructed in relationships. The metaphor of theater and its theatrical concepts are tools for analysis rather than instrumentally based truth claims about reality itself.

People partake in acting out different roles within society and organizations. The concept of the role is one of the important aspects of the dramaturgical metaphor. Role pertains to the particular image that a person wants to convey to others. A university professor seeks to convey an image that lets her students know she is knowledgeable in her subject matter, authoritative, and legitimate. To fulfill this role, she must attend specialized training that likely involves obtaining a doctorate from an accredited university. This is to instill the impression on future students, colleagues, and other audiences that she is set apart from others because of her training. Although the training does provide invaluable information, it also has a secondary purpose, which is to aid in the perception of credibility and professionalism.

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