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Using Drawings to Develop and Understand Patient Care Pathways in Cancer

Case
By: & Published: 2020 | Product: SAGE Research Methods Cases: Medicine and Health
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Abstract

Investigating the patient care pathways of people with cancer and their families is vital to improve the quality of patient care. To support this, a research project was developed which constructed narratives of the patient journey and identified how participants’ perceived interagency collaboration. The study focused on the nature and scope of concurrent service user engagement from different agencies, including the National Health Service and voluntary agencies. Using a qualitative design, 4 focus groups were implemented, with 44 clients from Cancer Link Aberdeen and the North who volunteered for the study. Data collected included visual representations of the participants’ journeys and textual comments depicting stages of the journey. The visualizations were analyzed using De Bono’s analysis and framework analysis for the text. All of the data collected were triangulated to gain insights and links to the patient care pathway and the key facets of integrated care, namely overlaps in professional responsibilities, team working, and resource management and management and leadership strategies for delivering quality care. This case study is highlighting the use of drawings to represent the patient journey. The study findings identified that the care received by many of the service users was variable. There were reports of extremely satisfied experiences of care, and equally there were poor experiences. The use of the drawings allowed the research team to not only to stimulate early discussions, but also to triangulate the information from the drawings with the textual resources.

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