Summary
Contents
Subject index
Web Survey Methodology guides the reader through the past fifteen years of research in web survey methodology. It both provides practical guidance on the latest techniques for collecting valid and reliable data and offers a comprehensive overview of research issues. Core topics from preparation to questionnaire design, recruitment testing to analysis and survey software are all covered in a systematic and insightful way. The reader will be exposed to key concepts and key findings in the literature, covering measurement, non-response, adjustments, paradata, and cost issues. The book also discusses the hottest research topics in survey research today, such as internet panels, virtual interviewing, mobile surveys and the integration with passive measurements, e-social sciences, mixed modes and business intelligence. The book is intended for students, practitioners, and researchers in fields such as survey and market research, psychological research, official statistics and customer satisfaction research.
Future of web surveys
Future of web surveys
There can be little doubt that web surveys will continuously expand and at least certain aspects of web survey methodology will become increasingly relevant for almost every survey. In addition to this general observation, we discuss below a few more specific assertions. Some of them were scattered across previous chapters and so we only summarize them. Additionally, we incorporate certain observations and speculations about the industry, profession and science, as well as reflections based on our experience with web surveys, related events and professional networks.
Future trends can be structured roughly into four streams, which might also partially overlap: technological developments (Section 7.1), web survey software (Section 7.2), methodology (Section 7.3), and broader issues related to the profession, science, ...
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