Covers an often-omitted subject in general qualitative textbook Benefits from the extensive qualitative research experience of its author Provides starting point templates for readers conducting original qualitative research Offers readers suggestions for using and adapting the qualitative instrument templates Ties each template back to methods and methodology to ensure trustworthiness and rigor Provides templates of interview protocols, focus group moderator guides, content analysis tools, document analysis tools, reflective questionnaires, diary and journal logs, and observational rubrics Gives the reader either a cut-and-paste solution for their own research or a starting point to design their own personalized qualitative tools.

Conversational and Discourse Analysis Tools

Conversational and discourse analysis relies on naturally occurring interactions and conversations, close to the phenomenon, in an emergent event where the purpose is to analyze how people act as they do, manifested through their “talk” and their behaviors while they “talk.”

(ten Have, 2007, pp. 9–10)

Conversational and Discourse Analysis Defined

Conversational analysis (CA) and discourse analysis (DA) consist of the “in situ” study of ongoing dialogue among individuals or groups, where the focus is on understanding how people interact while they are talking. Sacks, Schegloff, and Jefferson (1974) first described these forms as the ongoing interpretation of how participants interact within the underlying social frameworks in which they live. Sacks et al. further stressed the procedural analysis of verbal interactions that ...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles