KEY FEATURES: A student-friendly writing style makes the content more approachable for readers to retain. Personal stories from fellows of the Association of Psychological Science (APS) convey to readers that even the most distinguished experts make mistakes that can be avoided through examination. Critical thinking questions give students the opportunity to reflect on preceding essays. Stories from all areas of psychology appeal to learners beyond subfields of psychology.

Small Change—Big Mistake: Check and Check Again

Small Change—Big Mistake: Check and Check Again

Daniel R. Ilgen

As an organizational psychologist, I have always been interested in work behaviors. In the work domain, concerns with human performance dominate all others. Defining and measuring performance, setting goals and standards, evaluating actions with respect to standards, or comparing people’s performance at one time and/or across time are just a few of the ways in which work performance is addressed. Early on, we focused on information actors received about the nature and quality of their performance of a task/job, leadership, or any other behaviors impacting the goals and objectives of their work (Ilgen, Fisher, and Taylor, 1979; Taylor, Fisher, & Ilgen, 1984). Such information is critical for many ...

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