Presents the latest scholarship in performance measurement strategies in the field of evaluation. This important resource combines cutting-edge theory and practice of performance management in the United States and abroad.

Analyzing Performance Data

Many governments measure performance. Some attempt to do so comprehensively, while others focus on major departments or key functions. Some rely primarily on output measures that report how much service is being provided, while others include measures that gauge outcomes and efficiency. These measures can serve two complementary purposes, if designed and managed properly: accountability and ...

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