Presents the latest scholarship in performance measurement strategies in the field of evaluation. This important resource combines cutting-edge theory and practice of performance management in the United States and abroad.

Creating and Sustaining a Results-Oriented Performance Management Framework

The preceding chapters provide a good grounding in the practices of performance management used in many countries and at many governmental levels within these countries: program, agency, city, state, nation, and nonprofits. The chapters also provide useful “how-to” suggestions, such as how to format performance information to be easily understood when reporting to the public and how ...

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