International Handbook of Practice-Based Performance Management

Miekatrien Sterck; Geert Bouckaert

doi:10.4135/9781412982719

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Presents the latest scholarship in performance measurement strategies in the field of evaluation. This important resource combines cutting-edge theory and practice of performance management in the United States and abroad.

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Performance Information of High Quality: How to Develop a Legitimate, Functional, and Sound Performance Measurement System

By: Miekatrien Sterck & Geert Bouckaert
In:International Handbook of Practice-Based Performance Management
Chapter DOI:https://doi.org/10.4135/9781412982719
Subject:Business and Management, Social Policy and Public Policy
Keywords:annual reports; annual reports; auditing; auditors; auditors; civil service; civil service; data collection; data quality; government; government; indicators; indicators; information audit; information audit; information use; information use; legitimacy; legitimacy; measurement; measures of performance; measures of performance; National Audit Office; National Audit Office; organizations; organizations; outcomes; outcomes; performance indicators; performance indicators; performance management; performance management; performance measurement; performance measurement; public sector; public sector; reliability and validity; reliability and validity; validity and reliability

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Performance Information of High Quality: How to Develop a Legitimate, Functional, and Sound Performance Measurement System

One of the critical factors in implementing quality and performance models is the availability of performance information of high quality. What are the characteristics of a sound performance measurement system? How can we ensure the quality of a performance measurement system? These are the central questions that are answered ...

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  Sterck, M., & Bouckaert, G. (2008). Performance information of high quality: How to develop a legitimate, functional, and sound performance measurement system. SAGE Publications, Inc., https://doi.org/10.4135/9781412982719
  
  Sterck, Miekatrien, and Geert Bouckaert International Handbook of Practice-Based Performance Management. Thousand Oaks, CA: SAGE Publications, Inc., 2008. https://doi.org/10.4135/9781412982719.
  
  Sterck, M. and Bouckaert, G., 2008. International Handbook of Practice-Based Performance Management. Thousand Oaks, CA: SAGE Publications, Inc. Available at: <https://doi.org/10.4135/9781412982719> [Accessed 4 Oct 2023].
  
  Sterck, Miekatrien and Geert Bouckaert. International Handbook of Practice-Based Performance Management. Thousand Oaks, CA: SAGE Publications, Inc., 2008. Sage Research Methods, 4 Oct 2023, doi: https://doi.org/10.4135/9781412982719.
  
  Sterck, Miekatrien, and Geert Bouckaert. International Handbook of Practice-Based Performance Management Thousand Oaks, CA: SAGE Publications, Inc.; 2008. doi:10.4135/9781412982719
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Summary

Contents

Subject index

Performance Information of High Quality: How to Develop a Legitimate, Functional, and Sound Performance Measurement System

Performance Information of High Quality: How to Develop a Legitimate, Functional, and Sound Performance Measurement System

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