Presents the latest scholarship in performance measurement strategies in the field of evaluation. This important resource combines cutting-edge theory and practice of performance management in the United States and abroad.

Assessing Performance in Nonprofit Service Agencies

Leaders in nonprofit social service agencies across the United States are asking questions about the results of their programs. Their questions vary, and the evidence obtained to address their questions certainly also varies, but the motivation exists across the sector. Interest in nonprofit programmatic results has risen dramatically over the last three decades.

What and who have provoked this interest? ...

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