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Chapter 8 | Dealing with the Unexpected in Program Evaluation: When Bad Things Happen to Good Evaluators

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  • Remind evaluators that they cannot control every aspect of an evaluation
  • Detail the unexpected possibilities affecting evaluations that are largely beyond evaluators' control and possible responses to them
  • Discuss in general what interactive evaluators can do to respond to the unexpected
  • Distinguish between the ways internal and external evaluators can address the unexpected
  • Consider how to resolve trade-offs in evaluation decision making
  • Apply the interactive evaluation practice principles to dealing with the unexpected in program evaluation

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