Michael Quinn Patton’s Facilitating Evaluation: Principles in Practice is the first book of its kind to explain in depth and detail how to facilitate evaluation processes with stakeholders. Using the author’s own stories of his experiences as an evaluation facilitator, the book illustrates the five evaluation facilitation principles that are the organizing framework for addressing how to work with stakeholders to generate evaluation questions, make decisions among methods, interpret findings, and participate in all aspects of evaluation. Ultimately, this book will help readers perform facilitation to enhance the relevance, credibility, meaningfulness, and utility of evaluations. “A must-read for anyone considering a high-impact evaluation!” –Margaret Lombe, Boston College
Chapter 4: Be Guided by the Personal Factor : The First Operating Principle
Be Guided by the Personal Factor : The First Operating Principle
Nothing makes a larger difference in the use of evaluations than the personal factor.
As I noted at the beginning of Part A, I’ve been doing evaluation facilitation for nearly a half century. My facilitation experiences include a broad range of purposes, groups, time periods, and challenges. One theme runs through all that diversity: the critical importance of establishing trust and credibility. Trust and credibility depend on developing mutually respectful and effective relationships. Knowing how to develop relationships comes from learning enough about the people I’ll be working with that I can customize the evaluation ...