Michael Quinn Patton’s Facilitating Evaluation: Principles in Practice is the first book of its kind to explain in depth and detail how to facilitate evaluation processes with stakeholders. Using the author’s own stories of his experiences as an evaluation facilitator, the book illustrates the five evaluation facilitation principles that are the organizing framework for addressing how to work with stakeholders to generate evaluation questions, make decisions among methods, interpret findings, and participate in all aspects of evaluation. Ultimately, this book will help readers perform facilitation to enhance the relevance, credibility, meaningfulness, and utility of evaluations. “A must-read for anyone considering a high-impact evaluation!” –Margaret Lombe, Boston College

Chapter 4: Be Guided by the Personal Factor : The First Operating Principle

Be Guided by the Personal Factor : The First Operating Principle

Nothing makes a larger difference in the use of evaluations than the personal factor.

Stanford Evaluation Consortium (Cronbach, 1980, p. 6)
Toward Reform of Program Evaluation: Aims, Methods and Institutional Arrangements

As I noted at the beginning of Part A, I’ve been doing evaluation facilitation for nearly a half century. My facilitation experiences include a broad range of purposes, groups, time periods, and challenges. One theme runs through all that diversity: the critical importance of establishing trust and credibility. Trust and credibility depend on developing mutually respectful and effective relationships. Knowing how to develop relationships comes from learning enough about the people I’ll be working with that I can customize the evaluation ...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles