Interviewing is an invaluable tool for the qualitative researcher. Steinar Kvale provides coverage of both the theoretical background and the practical aspects of the interview process, incorporating discussion of the wide variety of methods in interview based research and the different approaches to reading the data. Consideration is also given to the crucial issue of how to ensure scientific rigour.

Transcribing Interviews

  • Oral and written language 92
  • Recording interviews 93
  • Transcribing interviews 94
  • Transcription reliability and validity 97
  • Computer tools for interview analysis 98

Chapter objectives

After reading this chapter, you should know more about

  • the post-interview stages of working with the outcome of the interview: transcribing, analyzing, verifying and reporting the knowledge produced in the interview conversations;
  • the transformation of the oral interview conversation to a written text as transcripts amenable to analysis;
  • some principal differences between oral and written language;
  • practical issues of recording and transcribing;
  • reliability and validity of transcriptions; and
  • computer programs facilitating interview analysis.

Oral and written language

The quality of interviewing is often discussed, whereas the quality of transcription is seldom addressed in qualitative research literature. This may be related to a traditional lack of attention among social scientists to the linguistic medium they ...

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