Summary
Contents
Case Studies in Needs Assessment offers insights about the practice of needs assessment in dynamic, real-world organizations and communities. This book invites both novice and seasoned analysts to look over the shoulders of practitioners, to examine needs assessment practice in action, to grasp the real-world issues that arise, and to understand a variety of needs assessment strategies and challenges. Each case in this book examines the implementation of needs assessment in a specific situation, bridging needs assessment theories and actual practice. The book is organized around five major approaches: knowledge and skill assessment, job and task analysis, competency assessment, strategic needs assessment, and complex needs assessment. The last chapter summarizes lessons learned from all the case studies: it describes the insights and tricks of the trade that Darlene Russ-Eft and Catherine Sleezer gained from commissioning and reviewing these cases.
Case Study of a Total Rewards Association’s Needs Assessment
Case Study of a Total Rewards Association’s Needs Assessment
Abstract
The focus of this case is a strategic needs assessments survey conducted by a global human resources and total rewards association. The organization underwent significant changes in 2017. With a transition in executive leadership and a renewed focus on maximizing organizational impact and value, a needs assessment survey of human resources and total rewards professionals was conducted in December 2017. The purpose was to gather actionable, quantifiable data on current challenges and to identify what those in the field need and how they prefer to be served. The results continue to propel the organization forward in paths of membership, certification, education, and research. Below is an overview of the case.
Where the Needs Assessment Was Conducted | Who ... |