Focusing on applied conversation analysis (CA), this timely book offers practical insights and guidelines for CA scholars studying social interactions in institutional settings. Written in an accessible style and packed with case studies, examples, activities, and practical tips, the book takes readers through the entire process of planning and carrying out an applied CA research study. By highlighting challenges, debates, and important questions, each chapter provides the theoretical foundation necessary for making informed decisions at every stage of a research project. The book is divided into three sections (context and planning, doing a project using conversation analysis, and disseminating your research) to mirror the research process.

Introducing Conversation Analysis
Chapter Focus

In this chapter, you will learn how to:

  • Articulate the basic principles of conversation analysis.
  • Describe the history of the approach.
  • Define and evaluate the differences between mundane and institutional talk.
  • Describe the various meanings of applied conversation analysis.
  • Recognize the different types of applied conversation analysis.

This chapter introduces you to important assumptions and practices associated with conversation analysis (CA), providing you with the necessary information for making sense of the usefulness of CA to your own areas of interest. Overall, the focus of this book, and this chapter more specifically, is on the nature of applied CA and institutional talk. Closely related to applied CA is the idea of institutional talk, and indeed, there are some important differences between mundane/ordinary conversations and institutional talk. ...

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