Agency-based Program Evaluation: Lessons from Practice, by Stephen A. Kapp and Gary R. Anderson, serves as a core textbook in the advanced undergraduate and graduate social work program evaluation courses. It combines the methodology of program evaluation with the reality of working with agencies and organizations to describe the effectiveness of their services and programs. Students will gain an understanding of the political and social context and pressures in which a program is developed, implemented and evaluated. This book offers a practice-oriented approach to evaluation. While many program evaluation methods texts often add a chapter or brief sections that describe organizational and political factors, this book begins with the context of an agency-based evaluation and describes the method within that context. Students will gain a more complete understanding of this contextual challenge and will learn techniques for operating in the face of these challenges.

Dissemination Spreading the News

Possible uses of an evaluation report.

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Once the evaluation has been completed, the information needs to be shared in a manner that will most likely complement its eventual use. This can be tricky as tension often exists between accurately portraying complicated evaluation methodologies and presenting a captivating report that maintains the attention of the users and encourages its use. Throughout the book, we have discussed the importance of engaging the intended users of the information and the number of ways that it should drive the evaluation process. This is especially true in the presentation of the evaluation findings. The strategy for presenting evaluation findings should be heavily swayed by the needs of the users and their intended uses. There ...

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