Agency-based Program Evaluation: Lessons from Practice, by Stephen A. Kapp and Gary R. Anderson, serves as a core textbook in the advanced undergraduate and graduate social work program evaluation courses. It combines the methodology of program evaluation with the reality of working with agencies and organizations to describe the effectiveness of their services and programs. Students will gain an understanding of the political and social context and pressures in which a program is developed, implemented and evaluated. This book offers a practice-oriented approach to evaluation. While many program evaluation methods texts often add a chapter or brief sections that describe organizational and political factors, this book begins with the context of an agency-based evaluation and describes the method within that context. Students will gain a more complete understanding of this contextual challenge and will learn techniques for operating in the face of these challenges.

Cultural Competency and Program Evaluation: With Toni Johnson

Acme family services found it difficult to get the diverse clientele to complete the comprehensive family assessment tool.

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The process of program evaluation does not take place in a social and cultural vacuum devoid of gender, race, ethnicity, and other considerations. Cultural competency and respect for diversity and inclusiveness is as essential for a researcher or person involved in program evaluation as it is for a clinician, community organizer, or program manager. The evaluation process requires an awareness of cultural attributes and processes and their impact on the people and programs under examination. The commitment to consider diversity and the knowledge of the consequences of entering a system increase the probability of an accurate and culturally ...

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