Agency-based Program Evaluation: Lessons from Practice, by Stephen A. Kapp and Gary R. Anderson, serves as a core textbook in the advanced undergraduate and graduate social work program evaluation courses. It combines the methodology of program evaluation with the reality of working with agencies and organizations to describe the effectiveness of their services and programs. Students will gain an understanding of the political and social context and pressures in which a program is developed, implemented and evaluated. This book offers a practice-oriented approach to evaluation. While many program evaluation methods texts often add a chapter or brief sections that describe organizational and political factors, this book begins with the context of an agency-based evaluation and describes the method within that context. Students will gain a more complete understanding of this contextual challenge and will learn techniques for operating in the face of these challenges.

Ethics and Program Evaluation: Applying a Code of Ethics to Field-Based Research

“After reviewing these comprehensive data sources it is clear this program is very effective!”

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The process of conducting research and the evaluation of programs and the outcomes associated with these activities have the potential to be helpful or harmful to individuals, groups, organizations, and the broader society. When professional activities have the capacity to help or hurt, there is a crucial role for ethical thinking and ethical decision making (Royse, 1992). The practice of program evaluation, by its very nature, is often concerned with the positive or negative outcomes of certain organizational actions or programs and the consequences for the organization and the persons served by the agency (Rubin & Babbie, 2005).

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