Agency-based Program Evaluation: Lessons from Practice, by Stephen A. Kapp and Gary R. Anderson, serves as a core textbook in the advanced undergraduate and graduate social work program evaluation courses. It combines the methodology of program evaluation with the reality of working with agencies and organizations to describe the effectiveness of their services and programs. Students will gain an understanding of the political and social context and pressures in which a program is developed, implemented and evaluated. This book offers a practice-oriented approach to evaluation. While many program evaluation methods texts often add a chapter or brief sections that describe organizational and political factors, this book begins with the context of an agency-based evaluation and describes the method within that context. Students will gain a more complete understanding of this contextual challenge and will learn techniques for operating in the face of these challenges.

Steps in Program Evaluation

I am sure you will find that survival analysis will be the ideal technique for evaluating any of your programs.

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This chapter will forward an overall framework for designing and conducting an evaluation. We will describe a series of steps that are usually included in every evaluation project and frame those steps according to our ideas about an agency-based approach. This scheme will serve a number of purposes:

Provide a context and a framework for the upcoming discussion of evaluation activity in the book.

Define a model that will serve as a foundation for applying various facets of program evaluation forwarded in the book.

Begin to articulate the authors' basic notions about the process of evaluation.

Spelling out the Evaluation Process

The process for conducting ...

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