Training and development is a key activity in most organizations, the goal of which is to enhance individual performance and effectiveness in the workplace. Training and development research focuses on investigating the various methods employed by trainers, analyzing the success and usefulness of different training programs and approaches. Communication training and development is a specific form of training geared toward improving communication skills and abilities in the workplace to improve worker productivity, job efficiency, and overall ability to communicate with fellow employees. Communication training and development research, therefore, studies choices made by communication professionals during the course of training activities, evaluates the effectiveness of selected approaches, and provides suggestions for improved training activities.
[Page 1774]This entry focuses on several areas important to communication ...
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