Program assessment constitutes a process of the evaluation of the success or worth of any ongoing set of activities intended to achieve some outcome. The first step in assessment of the program requires an articulation of the goals or outcomes associated with the program. Consider an educational institution and the evaluation of any department or degree program. The first step requires articulating the goals and the associated measures of success for the program. Without a clear and carefully articulated set of outcomes or metrics to evaluate the program, no real assessment is possible. A lot of effort goes into the design and [Page 1334]implementation of an educational program and then determining whether the effort created improvement. Program assessment can consume a great deal ...
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