Computerized self-administered questionnaires (CSAQ) are a method of collecting survey data that takes advantage of computer technology to create an instrument (the questionnaire) that allows respondents to complete the survey with little or no other human assistance. Applications range from completely self-administered questionnaires to the use of data collectors who provide introductory information and technical assistance if needed. CSAQ applications include Web surveys in which respondents go to a designated Web site and complete the survey online; research in public access areas in which a respondent may answer questions presented at a kiosk or on a computer provided by a vendor at a conference or convention; touchtone data entry such as telephone surveys in which the respondents use the telephone keypad to enter their ...

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