Telephone Consumer Protection Act of 1991
In 1991, the U.S. Congress, in response to concerns and complaints about the increasing number of unsolicited telemarketing calls to consumers, passed the Telephone Consumer Protection Act (TCPA). The TCPA (Public Law 102-243) updated the Communications Act of 1934 and is the primary law governing telemarketing. The TCPA mandated that the Federal Communications Commission (FCC) amend its rules and regulations to implement methods for protecting the privacy rights of citizens by restricting the use of the telephone network for unsolicited advertising as stated in the TCPA. Although the TCPA was specifically directed at telemarketing activities and abuses, some of its prohibitions and some of the subsequent FCC "Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991" are not specifie to telemarketing. Rather they ...
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Reader's Guide
Ethical Issues In Survey Research
Measurement - Interviewer
Measurement - Mode
Measurement - Questionnaire
Measurement - Respondent
Measurement - Miscellaneous
Nonresponse - Item-Level
Nonresponse - Outcome Codes And Rates
Nonresponse - Unit-Level
Operations - General
Operations - In-Person Surveys
Operations - Interviewer-Administered Surveys
Operations - Mall Surveys
Operations - Telephone Surveys
Political And Election Polling
Public Opinion
Sampling, Coverage, And Weighting
Survey Industry
Survey Statistics
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