Hang-Up During Introduction (HUDI)
A telephone interview that is terminated by the respondent during the introduction of the interview shortly after an interviewer has made contact is called a hang-up during introduction (HUDI). HUDI is a form of refusal to the survey request that is growing in occurrence and provides little or no opportunity for the interviewer to overcome the respondent objection.
The most difficult time to assure success in a telephone interview is during the first few seconds of the call. During this time, the interviewer has to identify the purpose and legitimacy of the call. In the past two decades, there has been an increasing tendency for respondents to hang up on the interviewer during this time without completing a full interaction with the interviewer. In contrast, in ...
Looks like you do not have access to this content.
Reader's Guide
Ethical Issues In Survey Research
Measurement - Interviewer
Measurement - Mode
Measurement - Questionnaire
Measurement - Respondent
Measurement - Miscellaneous
Nonresponse - Item-Level
Nonresponse - Outcome Codes And Rates
Nonresponse - Unit-Level
Operations - General
Operations - In-Person Surveys
Operations - Interviewer-Administered Surveys
Operations - Mall Surveys
Operations - Telephone Surveys
Political And Election Polling
Public Opinion
Sampling, Coverage, And Weighting
Survey Industry
Survey Statistics
- All
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- X
- Y
- Z