SAGE Research Methods - The SAGE Encyclopedia of Action Research

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Operations Management

In: The SAGE Encyclopedia of Action Research
Edited by: David Coghlan & Mary Brydon-Miller

Operations management focuses on achieving customer service and productivity now and in the future. Performance goals may be defined in terms of quality, speed, dependability, flexibility and cost. Operations management thinking applies to any working unit within an organization which converts inputs (materials, information, people) into outputs (products, services) and which aims to satisfy a customer ...

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  Coghlan, D., & Brydon-Miller, M. (2014). Operations management. In The SAGE encyclopedia of action research (pp. 573-573). SAGE Publications Ltd, https://dx.doi.org/10.4135/9781446294406.n253
  
  Coghlan, David, and Mary Brydon-Miller. "Operations Management." In The SAGE Encyclopedia of Action Research, edited by Coghlan, David, and Mary Brydon-Miller, 573-573. London: SAGE Publications Ltd, 2014. https://dx.doi.org/10.4135/9781446294406.n253.
  
  Coghlan, D. and Brydon-Miller, M. 2014. Operations Management. In: David Coghlan and Mary Brydon-Miller Editors, 2014. The SAGE Encyclopedia of Action Research, London: SAGE Publications Ltd. pp. 573 Available at: <https://dx.doi.org/10.4135/9781446294406.n253> [Accessed 28 Jun 2022].
  
  Coghlan, David and Mary Brydon-Miller. "Operations Management." The SAGE Encyclopedia of Action Research. Edited by London: SAGE Publications Ltd, 2014, pp. 573-573. SAGE Research Methods. 28 Jun 2022, doi: https://dx.doi.org/10.4135/9781446294406.n253.
  
  Coghlan, David, and Mary Brydon-Miller (2014). Operations management In:Operations management The SAGE encyclopedia of action research London: SAGE Publications Ltd; 2014:573-573. doi:10.4135/9781446294406.n253
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