Summary
Chapters
Video Info
Dr. Alexander Komashie examines the effects of NHS waiting time targets on patient and staff satisfaction. Komashie explains queue theory and its application to his research.
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Chapter 1: Waiting Time Targets in the Healthcare System
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Chapter 2: Patient Satisfaction with Waiting Time
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Chapter 3: Staff Satisfaction with Service Time
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Chapter 4: Connecting Patient and Staff Satisfaction
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Chapter 5: Research Outcomes
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