This case study provides an overview of a 5-year-long PhD project that examines the generic features and moves that exist in Instant Messenger Cooperative Development sessions. The case describes the ins and outs of collecting computer-mediated communication data and the issues one needs to consider when transcribing the data. It then explains the researcher's particular methods for coding data, building categories, and creating a generic model of a prototypical online session. Finally, it highlights some of the problems the researcher experienced in the course of the research project.
Bringing a Genre into Being: Instant Messenger Cooperative Development