Computerized Self-Administered Questionnaires (CSAQ)

Computerized self-administered questionnaires (CSAQ) are a method of collecting survey data that takes advantage of computer technology to create an instrument (the questionnaire) that allows respondents to complete [Page 126]the survey with little or no other human assistance. Applications range from completely self-administered questionnaires to the use of data collectors who provide introductory information and technical assistance if needed. CSAQ applications include Web surveys in which respondents go to a designated Web site and complete the survey online; research in public access areas in which a respondent may answer questions presented at a kiosk or on a computer provided by a vendor at a conference or convention; touchtone data entry such as telephone surveys in which the respondents use the telephone keypad to enter their ...