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Videophone Interviewing

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Edited by: Published: 2008
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Videophone interviewing enables researchers to closely reproduce face-to-face interviewing without requiring interviewers to physically enter respondent homes. A videophone enables real-time video and audio communication between two parties. There are two types of videophones: landline and mobile. Land-line videophones are telephones with an LCD screen and a video camera. Mobile videophones are similar to landline phones with the exception of having a smaller screen. To transmit real-time video conversation, mobile phones should have 3G service— a wireless technology capable of transmitting a large amount of data.

Because videophone interviews closely mimic face-to-face interviews, the interaction between interviewer and respondent also shares the benefits of face-to-face interviewing. Specifically, the benefit of observing nonverbal communication, of allowing a slower pace than phone interviews, and of overcoming problems ...

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