Callbacks
Callbacks are a survey disposition that is specific to telephone surveys. They are a common temporary survey disposition because fewer than half of all completed interviews occur on the first dialing of a case. Callbacks happen for a number of reasons. For example, an interviewer might dial a telephone number in the sampling pool and be told that the designated respondent is not available to complete the interview at the time of the call. In other cases, the interviewer might reach the designated respondent but learn that he or she would prefer to complete the interview at another time. A callback might also occur if an interviewer dials a telephone number and reaches an answering machine or a voicemail service. Callbacks are considered a positive ...
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Reader's Guide
Ethical Issues In Survey Research
Measurement - Interviewer
Measurement - Mode
Measurement - Questionnaire
Measurement - Respondent
Measurement - Miscellaneous
Nonresponse - Item-Level
Nonresponse - Outcome Codes And Rates
Nonresponse - Unit-Level
Operations - General
Operations - In-Person Surveys
Operations - Interviewer-Administered Surveys
Operations - Mall Surveys
Operations - Telephone Surveys
Political And Election Polling
Public Opinion
Sampling, Coverage, And Weighting
Survey Industry
Survey Statistics
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