Interviewer Training
Interviewer training refers to the instruction that survey research interviewers receive at various stages of their employment, and in various ways, to make it more likely that they will perform their jobs effectively. It is absolutely essential for achieving high-quality survey samples, interviews, and resulting data. Organizations that hire people to conduct standardized survey interviews understand that one of the most critical success factors is how well interviewers are trained and managed. The purpose of training interviewers is to teach the principles, skills, and basic procedures needed to conduct telephone or face-to-face interviewing in a manner that achieves high-quality, reliable, and valid information for research.
Initial training for new interviewers provides the fundamentals, such as the nature of interview work, workplace ethics (e.g. ...
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Reader's Guide
Ethical Issues In Survey Research
Measurement - Interviewer
Measurement - Mode
Measurement - Questionnaire
Measurement - Respondent
Measurement - Miscellaneous
Nonresponse - Item-Level
Nonresponse - Outcome Codes And Rates
Nonresponse - Unit-Level
Operations - General
Operations - In-Person Surveys
Operations - Interviewer-Administered Surveys
Operations - Mall Surveys
Operations - Telephone Surveys
Political And Election Polling
Public Opinion
Sampling, Coverage, And Weighting
Survey Industry
Survey Statistics
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